Hand over a shift so nothing gets missed
Good handovers are written, not remembered. Five lines beat a perfect memory.
1
State the money situation
Register count, pending refunds, anything unpaid. Numbers, not vibes.
2
List what's running low
Milk, cups, receipt rolls — whatever the next person will hit mid-rush.
3
Flag today's exceptions
The customer who'll be back at 5, the machine that needs a double press — today's weirdness.
4
Note what's done and what's not
"Dishwasher run, bins not taken out" saves the blame game tomorrow.
5
Keep it where the next shift starts
Same notebook, same spot — or one shared link that never moves.